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area collections manager bangalore -flows

CRED

  • Location Bengaluru, Karnataka, India
  • Job type Full-time
  • Work mode On-site
  • Salary Not disclosed
  • Posted
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Job overview

Location
Bengaluru, Karnataka, India
Job type
Full-time
Work mode
On-site
Salary
Not disclosed
Category
Finance
Posted
Valid through

At a glance by CareerCola

Company
CRED
Role
area collections manager bangalore -flows
Location
Bengaluru, Karnataka, India
Employment type
Full-time
Work mode
On-site
Category
Finance
Posted
23 Sep 2026
Valid through
23 Oct 2026

About the role

CRED  |  Location: bengaluru  |  Employment type: FULL_TIME  |  Posted on CareerCola: 2026-09-23

Official listing: https://jobs.lever.co/cred/fa6c100a-0fe0-4892-a8a3-8d2169d5005e

Description

prefr (operated by CreditVidya) is a digital-first lending platform that makes credit accessible to millions across India. with loan offerings ranging from ₹50,000 to ₹5 Lakh, we’re enabling instant personal loans and flexible pay-later credit lines, especially for first-time borrowers and underserved regions. backed by RBI-approved NBFC partnerships, we’ve built a platform that uses selfie-based KYC, minimal documentation, and AI-powered underwriting to disburse loans within minutes.

what will you do:

  • own collection performance for the assigned geography and bucket(s); understand local portfolio characteristics, monitor portfolio movement, and execute collection strategies to drive resolution and recovery outcomes.
  • lead, coach, and develop a team of 2-5 direct reports; set clear expectations, review productivity and performance, and drive the team towards collection targets.
  • manage 3-6 collection agencies across the assigned geography; ensure adequate capacity, drive productivity and resolution outcomes, and maintain adherence to quality and compliance standards.
  • own resolution and recovery targets for the assigned portfolio; analyse MIS and key collection metrics, identify performance gaps, and implement corrective actions to improve outcomes.
  • ensure adherence to RBI guidelines, company policies, and the code of conduct for collections; proactively identify and address compliance or process gaps.
  • work closely with operations, risk, legal, analytics, and agency management teams to resolve dependencies, improve collection outcomes, and ensure effective execution of collection strategies.
 

you should apply if you have/are:

  • strong understanding of the relevant region/state profile of customers across local districts, including good and challenging pin codes from a risk perspective.
  • knowledge of local agencies and demonstrated ability to drive and manage collection agencies.
  • proficient in the local language.
  • knowledge of the code of conduct for collections and ability to explain its importance.
  • strong understanding of the collections business.
  • familiar with key collections metrics such as resolution rates, flow rates, bounce rates, ROR for recoveries, and NC/skip ratio, with an understanding of how these metrics impact collection outcomes.

    • Skills

    • Finance
    • Accounting
    • collections
    • bangalore

    About CRED

    Visit company website

    CRED is an Indian fintech and consumer payments company.
    View company profile

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