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Customer Relationship Manager

UltraTech Cement

  • Location Mumbai, Maharashtra, India
  • Job type Full-time
  • Work mode On-site
  • Salary Not disclosed
  • Posted

Job overview

Location
Mumbai, Maharashtra, India
Job type
Full-time
Work mode
On-site
Salary
Not disclosed
Category
Administration
Posted
Valid through

At a glance by CareerCola

Company
UltraTech Cement
Role
Customer Relationship Manager
Location
Mumbai, Maharashtra, India
Employment type
Full-time
Work mode
On-site
Category
Administration
Posted
15 Oct 2026
Valid through
14 Nov 2026

About the role

Job Purpose

Achieve sales & collection targets and collect market information in his assigned area.

Job Context & Major Challenges

Driven by strong economic growth, construction industry in India is booming resulting in increase of RMC consumption. Various MNCs in partnership with international consultants are executing projects with major focus on retail and medium projects which are challenging, complex and time-bound. RMC offers high-tech solutions to cater to the needs of such projects. This requires the sales and marketing skills to tap the huge potential in this growing market to improve market share.

Key Result Areas


KRA (Accountabilities) (Max 1325 Characters)Supporting Actions (Max 1325 Characters)KRA1Business Development• Develop a priority list of market opportunities to explore in their respective market
• Develop competitive proposals and presentations for potential/ prospective clients and high priority target (Retail & Medium) customers
• Interact with customers and local officials of competitors to collect information regarding prices, incentives, discounts etcKRA2Customer Management• Visit site frequently to meet the concerned site incharge, project managers, influencers and various agencies during project planning & execution and build rapport to execute a smooth flow of operationKRA3Industry Analysis• Understand the allotted geographic areas regularly and conduct market analysis to assess the market positionKRA4Order Planning & Scheduling• Provide new customer details to the CSD and help in creating SAP customer code and entering customer details in SAP prior to first dispatch

About UltraTech Cement

Learn more about UltraTech Cement on their company profile.

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