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Global Systems Manager

Allcargo Logistics

  • Location Mumbai, Maharashtra, India
  • Job type Full-time
  • Work mode On-site
  • Salary Not disclosed
  • Posted

Job overview

Location
Mumbai, Maharashtra, India
Job type
Full-time
Work mode
On-site
Salary
Not disclosed
Category
IT & Technology
Posted
Valid through

At a glance by CareerCola

Company
Allcargo Logistics
Role
Global Systems Manager
Location
Mumbai, Maharashtra, India
Employment type
Full-time
Work mode
On-site
Category
IT & Technology
Posted
20 Oct 2026
Valid through
19 Nov 2026

About the role

Management & Leadership • Key member of the Global BPM vertical, involved with ensuring global systems align with BPM standards and business needs

• Translate business requirements into system solutions and lead UAT activities

• Work with Global BPM, Global Process & optimisation Manager, COO and regional stakeholders.

• Act as the business owner for system alignment, ensuring that processes and technology evolve together.

• Manage the team of BPA Systems Analysts

• Coaching and supporting the Regional and Cluster BPM team members

Process Re-Engineering (Focus on how we add value for customers; eliminate waste and non-value adding activities. Balance productivity and control over profitability) • Define and maintain the global system governance model, including demand intake, prioritization, and delivery tracking.

• Lead system testing (UAT) and coordinate rollout activities to ensure stable implementations.

• Support automation and process improvement initiatives to simplify operations and reduce manual effort.

• Maintain documentation, SOPs, and knowledge materials related to process-system integration.

• Develop process performance dashboards.

• Provide insights and recommendations to executive leadership on optimization opportunities.

• Prepare organization for major change initiatives (e.g. iTopaz roll-out, Service Center offshoring)

• Coordinate testing, deployment readiness, and post-go-live handover

• Provide system guidance and support adoption

Quality & Standardization

(Establish and enforce standards that drive quality, eliminate rework, and enable the industrialization of our processes) • Establish a unified BPM-IT governance model for system development and enhancement requests.

• Lead iTopaz UAT and Go-Live readiness, ensuring seamless deployment and stable post-launch operations.

• Develop and implement a Global Process-System Alignment Guide to standardize how systems support operations.

• Standardised global processes fully supported by integrated technology.

• Deliver measurable automation or efficiency improvements that enhance data quality, turnaround time, and productivity.

• Work closely with Corp. IT, Products and Regions to define and maintain required standards

• Standardised global processes fully supported by integrated technology.

• Improve visibility and governance across all process-system activities

About Allcargo Logistics

Learn more about Allcargo Logistics on their company profile.

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