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Technical Support Engineers

Zoho

  • Location Chennai, Tamil Nadu, India
  • Job type Full-time
  • Work mode On-site
  • Salary Not disclosed
  • Posted

Job overview

Location
Chennai, Tamil Nadu, India
Job type
Full-time
Work mode
On-site
Salary
Not disclosed
Category
IT & Technology
Posted
Valid through

At a glance by CareerCola

Company
Zoho
Role
Technical Support Engineers
Location
Chennai, Tamil Nadu, India
Employment type
Full-time
Work mode
On-site
Category
IT & Technology
Posted
6 Sep 2026
Valid through
6 Oct 2026

About the role

Zoho Corporation — Technical Support Engineers (Full time) in India.

Official listing: https://careers.zohocorp.com/jobs/Careers/193779000024445975/Technical-Support-Engineers?source=CareerSite

External job ID: 193779000024445975 · Industry: Technology

Locations noted on posting: Chennai, Salem, Coimbatore, Tirunelveli, and Madurai. CareerCola primary location: Chennai.

About the role

Provide voice-based support to international/domestic customers over the phone (Inbound and Outbound). Build rapport with customers through clear and confident communication, focus on first-time resolution, and partner with technical and content teams.

Responsibilities

  • Provide voice-based support to international/domestic customers over the phone (Inbound and Outbound)
  • Build a rapport with customers with clear and confident communication
  • Focus on customer satisfaction and first-time-resolution
  • Engage with the technical team to provide faster resolutions to technical issues
  • Work closely with the technical content team to identify gaps in the help module

Requirements

  • Strong communication skills for voice-based customer support
  • Should be willing to work night shifts
  • Willingness to work from Zoho locations in Chennai, Salem, Coimbatore, Tirunelveli, or Madurai
  • Full-time availability

Benefits

  • Full-time role at Zoho Corporation
  • Opportunity to support global customers on Zoho products

About Zoho

Visit company website

Zoho Corporation is a technology company that builds cloud software for businesses, including CRM, office suite, collaboration, and IT management products. Headquarters: Chennai, Tamil Nadu, India.
View company profile

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