Job overview
- Location
- India
- Experience
- 2
- Job type
- Full-time
- Work mode
- Remote
- Salary
- USD 30 – 55 / hour
- Education
- Minimum 2 years of experience in IT support, help desk, or technical support roles.
- Posted
- Valid through
At a glance by CareerCola
- Company
- Hired
- Role
- IT Support Specialist
- Location
- India
- Employment type
- Full-time
- Work mode
- Remote
- Posted
- 31 Aug 2026
- Valid through
- 29 Sep 2026
- Experience
- 2
- Salary
- USD 30 – 55 / hour
About the role
Role Overview: We are hiring for one of our clients, seeking an IT Support Specialist to provide remote technical assistance for end-users. The role involves troubleshooting hardware, software, and network issues to ensure seamless operations. Responsibilities include resolving tickets, maintaining IT infrastructure, and supporting remote workforce requirements.
More About the Opportunity: This role offers a unique opportunity to work with a global leader in the Information Services industry, contributing to the reliability of mission-critical IT systems. The contract includes flexible hours and the ability to work from anywhere.
Equal Opportunity Employer: We hire based on skills and expertise. All qualified candidates are welcome regardless of background, experience, or prior employment history. Applications are reviewed solely on demonstrated technical ability and qualifications.
Responsibilities
- Troubleshoot and resolve hardware, software, and network issues for end-users via remote support.
- Assist with setting up, configuring, and maintaining laptops, desktops, and mobile devices.
- Respond to and prioritize service desk tickets in accordance with SLAs.
- Maintain accurate records of support activities and solutions in the ticketing system.
- Collaborate with cross-functional teams to address recurring technical issues.
Requirements
- Minimum 2 years of experience in IT support, help desk, or technical support roles.
- Proficiency in Windows and macOS operating systems and common productivity software.
- Experience with remote desktop tools such as TeamViewer, AnyDesk, or similar.
- Strong problem-solving skills with the ability to diagnose and resolve technical issues.
- Excellent communication skills to explain technical solutions to non-technical users.
Skills
- IT Support
- Help Desk
- Technical Support
- Windows
- macOS
- TeamViewer
- AnyDesk
- Troubleshooting
- Networking
Benefits
Flexible hours and the ability to work from anywhere.
About Hired
Hired is a modern recruitment agency built for companies that need exceptional talent without the delays of traditional hiring. We simplify every stage of the recruitment process—from sourcing and screening to interviews and placement—so businesses can focus on growth while we find the right people.
The hiring market moves fast. Great candidates don't stay available for long. That's why we combine experienced recruiters, intelligent sourcing strategies, and efficient hiring workflows to deliver qualified talent when it matters most.
What we do:
* Permanent, contract, and temporary recruitment
* Executive and specialist hiring
* High-volume and urgent staffing projects
* End-to-end candidate sourcing and screening
* Interview coordination and recruitment support
Who we work with:
* Startups scaling rapidly
* Growing SMEs
* Enterprise organisations
* Global businesses building high-performing teams
Our approach:
No unnecessary delays. No irrelevant CVs. No complicated recruitment process. Just qualified professionals, efficient hiring, and a recruitment experience designed around your business goals.
Whether you're hiring one critical employee or building an entire team, Hired delivers recruitment solutions that help organisations move forward with confidence.
Hired — Connecting great companies with exceptional talent.
Website
hiredd.in
Industry
Staffing and Recruiting
Company size
11-50 employees
12 associated members
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